Employee
engagement is where an employee would commit to the organisation by his/her values
and the ability to get involved, this includes sharing knowledge with colleagues
and contributing in decision making whereby satisfaction and motivational level
of employee would increase due to the work load or targets they had achieve.
The Institute
for Employment Studies define engagement as "a positive attitude held by
the employee towards the organisation and its values. An engaged employee is
aware of business context, and works with colleagues to improve performance
within the job for the benefit of the organisation. The organisation must work
to develop and nurture engagement, which requires a two-way relationship
between employer and employee.’"
Behaviours illustrated by the engaged employees
- desire to work to make things
better
- belief in the organisation
- respectful of, and helpful to,
colleagues
- willingness to ‘go the extra
mile’
- understanding of business
context and the ‘bigger picture’
- keeping up to date with developments in the field.
Engagement is about creating opportunities for employees to connect with their colleagues, managers and wider organisation’… ‘It is a concept that places flexibility, change and continuous improvement at the heart of what it means too be an employee and an employer in a 21st century workplace’ (Prof. Katie Truss)
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